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Privacy Policy

EasyTag Privacy Policy

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Last updated: September 5, 2024

 

Welcome to EasyTag, a product of Digital Sign Technologies Inc., based in Ontario, Canada. This Privacy Policy explains how we collect, use, disclose, and safeguard your information, including sensitive shipment-related data, when you visit our website and use our services. EasyTag provides a platform for managing shipments and related data; however, we do not facilitate or enforce contracts between our users. By accessing or using EasyTag, you agree to this Privacy Policy.

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1. Information We Collect

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a. Personal Information

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We collect personal data that you provide when creating an account or using EasyTag, including:

  • Name

  • Email address

  • Phone number

  • Company name

  • Payment details (e.g., credit card information)

  • Shipment data, including customer names, shipping addresses, representatives, employees, and any individuals associated with the shipments

  • Invoices, quotes, purchase orders, shipment-related documents, and any other information related to these orders and shipments

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b. Automatically Collected Information

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When you use EasyTag, we automatically collect:

  • IP addresses

  • Browser type and version

  • Device information

  • Operating system details

  • Usage data, such as the pages you view and the actions you take

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c. Data from Third-Party Services

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We may collect data from third-party services linked to EasyTag, such as:

  • Order information from platforms like ShipStation, QuickBooks, and other platforms, and any other information related to these orders and shipments

  • Payment details from payment processors

  • Data from Evernote for backup purposes

  • Any other third-party services that integrate with EasyTag

By using EasyTag, you agree to the terms and privacy policies of these third-party services. EasyTag and Digital Sign Technologies Inc. are not liable for any issues, damages, or losses arising from the use of these third-party services, including but not limited to data loss, security breaches, or functionality issues related to these services.

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d. Cookies and Tracking Technologies

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We use both persistent and session cookies. Persistent cookies store a unique identifier for tracking website visitors at an aggregate level and remembering user preferences like login details. Session cookies are erased after logging out or closing the browser.

You can manage your cookie preferences through your browser settings.

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2. How We Use Your Information

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We use your information in the following ways:

  • Service Provision: To provide, maintain, and improve the functionality of EasyTag, including processing shipments, storing customer details, processing payments, and managing shipment documentation (e.g., invoices, quotes, purchase orders).

  • Shipment Management: To store and manage customer shipment details, ensuring the shipment process is smooth and efficient.

  • Communication: To send service-related announcements, offers, and updates. You can opt out of marketing communications at any time.

  • Security: To ensure the security of our platform, including fraud prevention and monitoring unauthorized activity.

  • Analytics: To analyze user behavior and improve the services we provide.

  • AI-driven Enhancements: We use AI technologies to optimize shipment management, including tracking, data analysis, and user notifications.

 

3. Legal Basis for Processing (GDPR – Europe)

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For users located in Europe, we process your data under the following legal bases:

  • Performance of Contract: Processing is necessary to fulfill the contract between you and EasyTag.

  • Legitimate Interests: For improving services, ensuring security, and preventing fraud.

  • Consent: For certain types of data processing, including marketing and tracking activities, we rely on your consent.

  • Compliance with Legal Obligations: Processing may be required to comply with applicable laws, including responding to legal requests or ensuring tax compliance.

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4. Data Retention

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We retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy or as required by law. We may retain shipment-related data for longer periods if necessary for tax, legal obligations, or to resolve disputes.

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5. Data Sharing and Transfers

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a. Service Providers


We share your data with trusted third-party service providers, such as:

  • Payment processors

  • Data analytics providers

  • Shipment management services

  • Customer support platforms

  • These providers are required to comply with data protection laws and maintain the confidentiality of your information.

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b. Legal Compliance

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We may disclose your data to law enforcement agencies or to comply with legal obligations, such as in response to a subpoena or court order.

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c. Cross-Border Data Transfers

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Given that EasyTag operates globally, your data, including shipment information and customer details, may be transferred to countries outside of your own, including those outside the European Economic Area (EEA). 


We ensure that appropriate safeguards are in place to protect your personal data during such transfers, in accordance with applicable data protection laws.

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6. User Responsibilities and Conduct

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You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Users are prohibited from uploading inappropriate or offensive content. Violation of these terms may result in account suspension or termination.

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User Contracts Disclaimer

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EasyTag does not facilitate, enforce, or participate in contractual agreements between users of the platform. Users are solely responsible for the legal agreements and obligations they enter into with third parties while using EasyTag.

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7. Your Data Protection Rights

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EasyTag is committed to complying with applicable data protection and privacy laws, including those in Canada, Europe (GDPR), the United States (CCPA/CPRA), and Asia (APEC Privacy Framework). We respect your rights to access, correct, delete, and manage your personal data. If you wish to exercise any of your data protection rights or inquire about the information we hold, you may contact us through the Contact Us form on our website.

While we are working to enhance our compliance with privacy frameworks worldwide, we strive to uphold the highest standards in safeguarding your personal information.

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8. Shipment Data and Customer Information

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As a shipment management service, EasyTag collects, stores, and processes shipment data such as:

  • Customer names, addresses, and contact information

  • Representatives and employees associated with the shipment

  • Invoices, quotes, purchase orders, shipment-related documents, and any other information related to these orders and shipments

This data is used solely to facilitate shipments and manage the business relationship between you and your customers. We maintain strict data security protocols to ensure that this sensitive information is protected.

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9. Third-Party Links and Content

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EasyTag may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or services of these third-party sites. By following these links, you assume responsibility for interactions with such services.

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10. Do Not Track Signals

 

EasyTag does not currently respond to Do Not Track (DNT) signals. Should this change in the future, we will update this policy to reflect our practices.

 

11. Children’s Privacy

 

EasyTag is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from users under this age. If we discover that data has been collected from a minor without parental consent, we will delete such information promptly.

 

12. Modifications to the Service

 

We reserve the right to modify or discontinue any part of EasyTag at any time. Continued use of EasyTag following any changes constitutes acceptance of the modified terms.

 

13. Data Security

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We take reasonable steps to protect your data from unauthorized access, use, or disclosure. However, no internet-based service can guarantee absolute security, and you use EasyTag at your own risk.

 

14. Changes to This Privacy Policy

 

We reserve the right to modify, update, or change this Privacy Policy at any time without prior notice. It is your responsibility to regularly review this Privacy Policy to stay informed of any updates or changes. Your continued use of EasyTag after any changes to this Privacy Policy constitutes your acceptance of the revised terms.

 

Disclaimer of Liability: EasyTag and Digital Sign Technologies Inc. are not liable for any issues, damages, or losses arising from your use of our services, or from any changes to this Privacy Policy. You use EasyTag at your own risk, and we disclaim all warranties regarding the functionality, reliability, or availability of our services.

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15. Evernote Integration

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EasyTag is integrated with Evernote for data backup purposes. By using EasyTag, you agree to the following terms related to Evernote integration:

Agreement to Evernote's Terms: When you use EasyTag's Evernote integration, you agree to be bound by Evernote's Privacy Policy and Terms of Service. It is your responsibility to review and understand Evernote's policies.

Disclaimer of Liability for Evernote: EasyTag and Digital Sign Technologies Inc. are not responsible for any data breach, damage, or loss associated with the use of Evernote for backup purposes.
 

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